The Decline in General Knowledge: Why Recruitment Marketers Must Stay Informed

February 7, 2025

In today’s fast-paced world, staying properly informed has become a genuine challenge. Gone are the days when families gathered around the telly for the evening news or BBC documentaries commanded significant viewership. Instead, Love Island and its various incarnations dominate prime-time viewing, whilst serious news programming gets pushed to obscure time slots or less popular channels.

This shift in media consumption has profound implications for recruitment marketing professionals, whether you’re working in-house or selecting an agency partner.

 

The Current Landscape:

 

The proliferation of entertainment options has fragmented audience attention. With streaming services, countless TV channels, and social media vying for attention, it’s become remarkably easy to avoid news and current affairs entirely. Yet, for recruitment marketers, this avoidance can prove catastrophic to professional effectiveness.

 

Declining Knowledge – The Data:

 

Recent studies paint a concerning picture. Research from the Pew Research Centre shows younger generations consistently scoring lower on general knowledge assessments compared to previous decades. Universities report incoming students requiring more basic context for complex subjects, whilst employers note a decline in candidates’ broader understanding of world events and industry contexts. The Royal Society of Arts highlights that despite having unprecedented access to information, there’s a marked decrease in retained knowledge and understanding of interconnected global issues.

 

Why It Matters for In-House Recruitment Marketers:

 

  1. Industry Understanding Being well-informed isn’t optional in recruitment marketing – it’s essential. Without a solid grasp of current affairs and industry developments, how can you effectively position roles or understand the challenges your candidates face?
  2. Stakeholder Engagement Senior stakeholders expect you to understand their world. If you can’t engage in meaningful conversations about industry challenges or broader economic factors affecting recruitment, you’ll struggle to gain their trust and buy-in.
  3. Campaign Relevance Your campaigns need to reflect current realities. Whether it’s acknowledging economic pressures, industry-specific challenges, or regulatory changes, your messaging must demonstrate awareness of the bigger picture.

 

When Choosing an Agency:

 

If you’re considering agency support, assess their broader knowledge as rigorously as their marketing capabilities:

  • Do they demonstrate understanding of your industry beyond surface-level facts?
  • Can they engage in meaningful discussions about sector challenges?
  • Do they show awareness of relevant news and developments?
  • Are they genuinely curious about your industry?

 

The Solution:

 

For both in-house teams and agencies, maintaining broad knowledge requires active effort:

  • Set aside time for quality news consumption
  • Follow industry publications and thought leaders
  • Engage with professional networks
  • Attend industry events and conferences
  • Read beyond marketing materials – understand the sectors you serve

 

The Competitive Edge:

 

In a world where general knowledge is declining, those who maintain broad awareness gain a significant advantage. They create more nuanced campaigns, engage more effectively with stakeholders, and build stronger client relationships.

For in-house recruitment marketers, this means investing in your own knowledge base and, if working with agencies, demanding partners who demonstrate genuine understanding of your world.

 

The Bottom Line:

 

Whilst it might be tempting to switch off from serious content and focus solely on entertainment, recruitment marketers can’t afford this luxury. While it might seem amusing when someone struggles to name Washington, D.C. as the US capital or doesn’t know there was a general election in the UK, these knowledge gaps signal a deeper professional concern. Our effectiveness depends on maintaining broad awareness and deep understanding of the industries we serve.

Whether you’re an in-house professional or selecting an agency partner, the ability to demonstrate genuine knowledge and understanding increasingly sets successful recruitment marketers apart from the crowd. In a world of declining general knowledge, being well-informed isn’t just an advantage – it’s essential for credibility and success.

 

Robert Woodford

Founding Director & Marketing Consultant

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